We’re think you’re going to love your barefaced bee products, but in the really unlikely event that you don’t, we will happily exchange or refund you, providing you get them back to us sealed, unopened and in a re-saleable condition.

Please contact us at to arrange a return within 14 working days, and obtain a proof of posting for your records. We are sadly unable to cover the cost of postage on returns. If you could let us know why you’re returning the products, and let us have a contact telephone number, it will help us make things even better next time!

Once we’re happy the returned goods are in a re-saleable condition, we’ll issue a refund to your original payment card for the full cost of the products.